Whether an online travel agency, travel Management Company, travel agent or any other business operating in the travel industry, automation saves time, reduce costs and allows resources to be diverted elsewhere.
Most of the Travel Agencies are still running their business with so many complex manual processes which involve high human resource cost, complex processes, less customer satisfaction, no clear insight and less control on their business.
A typical large TMC is dealing with Retail, Corporates, B2B and on lines sales channels for revenue. There are so many solutions in the market which automates sales and booking management and most of them are focused on B2C, B2B and CBT solutions. But TMCs are not limited to these 3 channels; they have their own front desk staff, Implants and many other ways to sell. They have complex internal process for Procurement, Approvals, Re Issuance, Payment Management, Refund processing, casual bookings, re conciliations, managing their own contract, accounts and many more. Most of the TMCs are managing day to day work with different tools available.
Global Innovation offers a solution called ‘Tasspro’- a complete ERP solutions with centralised back office. TassPro is a solution through which TMCs can manage Procurement, multiple sales channel, operations, Cashier and accounts from one system. With Microsoft BI integrated with system, visualise your data in a whole new way. Split data based on products, services, operations and geographies. Access advanced reports and analytics on the activities happening through the portal on a single dashboard.
Here are some top features of TassPro
1. Ready to use 50+ plus API
2. Web Booking Management
3. Ticket Issuance and Post booking management
4. Quotation Automation
5. Airline Ancillary Services
6. Integrated with Cashier and Accounting Module
7. Airline Aggregators and Direct Connections
8. Corporate fare & Special Deals
9. Integrated with Itinerary for Private Rates
10. Single Screen to manage queues from different GDS
Author: Mazhar Khan (Mazhar@giinfotech.ae)
One Reply to “Why this is the right time for TMCs to automate their processes?”
I am interested.